Definitions

• Customer(s) means individuals and organizations that sign up for Services and have an account with TextMarks.
• End Users means individuals who interact with the SMS programs of our Customers, which are facilitated through TextMarks’ services.
• You / Your means End Users.

Applicability

These Terms and Conditions are only applicable to End Users.

Text Messaging Program & Product Description

Many organizations use our platform for business communication purposes under short code phone numbers such as 41411, 81411, 37373 and 72345.

Frequency of Text Messages

Some organizations send recurring text messages. The number of these messages varies by program and organization. For the expected number of messages, check the welcome text you received when you subscribed, or contact the sending organization directly.

Cost to Receive Text Messages

We will not charge you to receive texts, but standard message and data rates from your carrier may apply. Please check with your wireless carrier regarding the cost of sending and receiving text messages from your phone.

Opt-Out Instructions

To stop receiving messages, simply text the word STOP to the phone number you are receiving messages from (e.g. 41411, 81411, 37373).. If you experience difficulty unsubscribing yourself, we can do it for you. Please contact us using the information below, and be sure to specify the phone number you want unsubscribed.

Customer Support Contact Information

Email us at help@41411.com. Additional support information is available here. For additional help, you may also text HELP to 41411.

Privacy Policy

We respect your right to privacy. Our full privacy policy which sets out how we collect and use information from users of our service can be found here.

Disclaimer of Liability

Alerts and messages sent via SMS may not be delivered for a number of reasons including if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond control may interfere with message delivery, including the customer's equipment, terrain, and proximity to buildings, foliage, and weather. No guarantee is made that alerts or messages will be delivered, and neither we nor carriers will be liable for delayed or undelivered messages.

Supported Carriers

Service is available on all major US carriers including: Verizon Wireless, Sprint, Boost, T-Mobile, AT&T, U.S. Cellular, Metro PCS, and Virgin Mobile.

Terms for TextMarks Account Holders

The terms listed here are for mobile users interacting with campaigns on the TextMarks platform. TextMarks account holders are subject to a separate set of terms which can be found here.