How can we help you?

TextMarks provides text messaging services under multiple short code phone numbers (e.g. 41411, 72345, 81411, 37373). For help on any of these short codes, select a link below that best fits your needs:


I need bus times

You don’t need a TextMarks account to get bus arrival times; you just need your phone!

  1. Look for a keyword like ABCBUS posted on the bus stop sign.
  2. Text the keyword, followed by a space, then the stop ID to the phone number 41411 (or whatever number is shown).
    TIP: Your phone may try to auto-correct the keyword. Make sure it appears exactly as it does on the bus sign!
  3. You’ll receive a text with the estimated arrival time within seconds!

For example, text to 41411:
ABCBUS 1234

For additional information, visit our detailed FAQ:


I want to get text messages

You don’t need a TextMarks account to subscribe to receive messages from an organization using the TextMarks platform; you just need your phone!

To subscribe, text the organization’s keyword to the 5-digit phone number (e.g. 41411, 81411, 37373). Often, the organization has provided their keyword and short code phone number online or on printed material. If the short code number promoted by the organization is 81411, then you would text the organization’s KEYWORD to the number 81411 in order to subscribe to receive messages.


I DO NOT want to get text messages

No problem. To stop receiving all messages, simply text the word STOP to the phone number you are receiving messages from (e.g. 41411, 81411, 37373). If you are receiving messages from the number 37373, then text the word STOP to the phone number 37373.

If you are subscribed to multiple keywords and wish to unsubscribe from only one, text UNSUB followed by a space, then the keyword, to the phone number you are receiving messages from (e.g. 41411, 81411, 37373)

For example, text to 37373:
UNSUB JOESDINER

If you experience difficulty unsubscribing yourself, we can do it for it you. Just call us at (800) 696-1393 or email us at tmsupport@textmarks.com. Be sure to specify the phone number you want unsubscribed.


My organization/business wants to communicate with text messages

Great! We love to help organizations meet their communication goals. Watch a quick video, read more about our SMS products and solutions, or call us at (800) 696-1393 and one our helpful Textperts will be happy to answer all your questions.


Customer Service and Support

Questions? Concerns? Need configuration or call to action advice from a text messaging expert? No problem, we’ve got you covered. Call us 800-696-1393 or email us at tmsupport@textmarks.com and one of friendly Textperts will be happy to help.


Terms of Service & Privacy Policy

Looking for the fine print? Look no further. Here are the links to our legalese.


Want us to set up a demo for you? Call us at:

(800) 696-1393